TRAILHEAD CHIROPRACTIC
PRIVACY POLICY & NOTICE OF PRIVACY PRACTICES
Effective Date: September 16, 2026
Trailhead Chiropractic (“Trailhead Chiropractic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information and health information.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact our office, schedule an appointment, receive care, make a payment, or communicate with us by phone, email, or text message.
By using the Trailhead Chiropractic website and engaging with our services and communicating with us, you consent to the collection, use and disclosure of your information as outlined in this policy.
Information We Collect
Depending on how you interact with Trailhead Chiropractic, we may collect:
Name and contact information, email address, phone number, and other contact details when you communicate with us
Information you provide through our website or forms which may include demographic or health information
Information related to your communications with our office including emails, messages and other forms of communication
Health information collected and maintained by Trailhead Chiropractic in connection with your care may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
How We Use Your Information
We may use your information to:
Coordinate and provide care in our facility
Communicate with you and respond to your inquiries, requests or concerns
Schedule, manage and communicate with you about your appointments and care
We may send you service-related announcements, updates, administrative messages
We may send you educational, promotional, or marketing communications when permitted and with required, with your consent.
Your communication data may be used to analyze trends, track user interactions, and improve our services and website
Meet legal and regulatory requirements.
We will only use or disclose your PHI as permitted or required by HIPAA and applicable law.
We Do Not Sell Your Information
Trailhead Chiropractic does not sell your personal information, Protected Health Information, telephone number, email address, or SMS/text-message opt-in information.
We do not sell or provide patient lists or contact lists to outside companies for their own marketing purposes. Your information will not be sold or distributed to third parties for marketing purposes.
We may share information with trusted companies that provide services to Trailhead Chiropractic, such as electronic health records, scheduling, payment processing, communications, or other business services. These companies may only receive information reasonably necessary to perform their services and must protect information as required by applicable law.
We may disclose your information if required by law, regulation, or legal process
Text Messages and SMS
At Trailhead Chiropractic, you can opt-in to receive text message notifications.
Trailhead Chiropractic may use text messaging for appointment reminders, updates, scheduling, office communications, educational information, and marketing communications provided by Trailhead Chiropractic
Where required by law, we will obtain your consent before sending marketing text messages.
Message frequency varies. Standard message and data rates/charges may apply.
You may opt out of marketing text messages at any time by replying STOP or by contacting our office.
We do not sell, rent, or share your SMS opt-in information or mobile phone number with third parties for their own marketing purposes.
Email Communications
Trailhead Chiropractic may use your email address to communicate with you about appointment reminders, updates, scheduling, office communications, educational information, and marketing communications provided by Trailhead Chiropractic
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the email.
Opting Out: You may choose not to receive non-essential communications from us by following the opt-out instructions included in the communication.
Third-Party Services
Trailhead Chiropractic uses third-party services to help operate our practice, including services for electronic health records, scheduling, payment processing, email, text messaging, and other business functions.
We may engage third-party service providers to assist with communication services. These providers are contractually obligated to maintain the confidentiality and security of your information
These providers may process information on our behalf. We do not authorize these providers to sell your information or use your PHI for their own independent marketing purposes.
Some third-party websites or services may have their own privacy policies. We encourage you to review those policies when using their services.
Website Cookies and Tracking
Our website may use cookies, analytics, Google Tag Manager, or similar technologies to operate the website, understand website activity, improve our services, and maintain website security.
We take reasonable steps to protect PHI and will not knowingly disclose PHI through website tracking technologies in a manner that violates applicable law.
Colorado Privacy Rights
Colorado residents may have certain rights regarding personal information under the Colorado Privacy Act, including rights to access, correct, delete, or obtain certain personal information and to opt out of certain types of data processing, where applicable.
Certain health information protected under HIPAA is exempt from portions of the Colorado Privacy Act.
To exercise an applicable privacy right, contact Trailhead Chiropractic using the information below. We may need to verify your identity before processing a request.
Your HIPAA Rights
If we maintain your PHI, you have rights under HIPAA, including the right to:
Inspect and obtain a copy of certain health information
Request correction of certain information
Request confidential communications
Request certain restrictions on the use or disclosure of your information
Receive a copy of our Notice of Privacy Practices
File a privacy complaint
You may request a paper copy of this Notice at any time.
You will not be retaliated against for filing a privacy complaint.
Privacy and Security
We implement reasonable security measures to protect against unauthorized access, disclosure, alteration, or destruction of your information.
No electronic system or method of transmitting information over the internet can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be posted on our website and will include the effective date shown above.
Contact Us
Trailhead Chiropractic
100 Midland Ave #280
Glenwood Springs, CO 81601
(970) 456-4562
Email: info@trailheadchiro.com
Effective Date: September 16, 2026
Trailhead Chiropractic